Support Services

All Highlands Hosting Support services are Australia based and you will be speaking to somebody with years of Hosting, Design and IT experience.

This means you are getting the very best support, each and every time you contact us.

Support – Why choose us?

When it comes down to it…support is the #1 reason you should choose a web host and designer.  It trumps nearly every other reason, simply because a good support provider will simply assist you to resolve any issues you do have.  Its as simple as that.

Local

Locally based support teams, mean you get to speak to somebody who can understand you and assist you on your terms.

Experienced

All the support team members have at least 10 years of experience. Our customer base means we need to give a high quality level of support each and every time, so we only hire staff that can provide that.

Access All Areas

Unlike some hosting companies, our support team has all areas access to provide you with support. This means you get the best result, in the fastest time.

Simple

No tricky call center options to navigate or the notorious 3 point ID checks. Our team will get to know you and use a common sense approach to helping you out.

Friendly, With A Smile.

No surly staff to be found here! All our team will assist you with a smile on their face, each and every time. We love what we do.

Business Experience

Our team knows the pros and cons of running a business, so when we help you, we do it understanding what it means to be a business operator.

Fun Facts

Just because…everybody loves some fun facts!

Happy Clients

Completed Projects

Server Uptime Days

Years of Experience

Our Latest Projects

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What Our Clients say…

Dont just take our word for it…see what our customer have to say!

Cannot fault these guys for the level of support. Always ready to help and assist.

Sam Thorley

Amazing. Amazing. Amazing. Ben and the team just want ot help you each time you call.

Sam Sullivan

Great support and super easy to get in contact with.  Not much these guys cant fix in a matter of minutes.

Harry Jefferies